work and travel

Contact CareMed

personal service

Questions on CareMed insurance?

You will find questions & answers in our FAQ area. Your request is important to us and we are happy about personal contact as well. Do you have further questions concerning your travel insurance application? Do you need assistance? Your CareMed team is glad to assist you by phone or e-mail.

In order to answer your request quickly, we need some additional information. Therefore, please use our contact form, this way we are able to answer specificly.


Do you have suggestions of improvement concerning our online application? We would love to take your feedback into consideration. You may easily submit your feedback online. The CareMed team thanks you for your support!

Submit a claim?

In your login area you will find information on your CareMed insurance. Here you will also find contact data of our claims offices, claim forms and more. Simpy log in with your personal data.

CareMed International Travel Insurance

Sales office
CareMed GmbH
Budapester Str. 4
53111 Bonn
Phone: +49-228 55 54 90-0
Fax: +49-228 55 54 90-75

Opening hours: 9 am to 5:30 pm (CET)

Your direct contacts
Ms Anna Houben
Mr Leonard Prüfer
Ms Antonia Schüttler
Ms Katrin Schwering, EAIE Member

Work & travel webinar – tips and tricks

When you go backpacking there is a lot to organize until the adventure starts. Preparation is not only about finding the applicable insurance but also about applying for the working holiday visa or booking your flight ticket. How do you actually apply for the visa? And what do you have to respect when applying? Which items belong in the backpack and which ones do you better leave behind? Our webinar shows what it means to be abroad for a longer time and supports you organizing your trip. Click here for dates & free registration. Of course your data is treated confidentially.

I bought CareMed travel health insurance a few days ago (...). The online purchase process is very simple and convenient. And it works very well with my application for the extension of my residence permit. When I consulted the customer service about my doubts, the lady replied very promptly.
L.Z., China

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